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FAQ’s Policy

RETURN POLICY: Due to sanitary reasons there are no returns permitted for eyelashes or any other products. If by any means your order is incorrect on my behalf please email TLuxxDosage@gmail.com. You must have VALID pictures of your item, your order number, and 2 sources of contact info for me to get back in touch with you. If I see fit to move forward with your claim, you MUST then send back the product and it will be replaced accordingly. Items must be in the same condition that they were sent out in. Meaning no wear and tear, ripped packaging, or etc. All items are shipped back at the customers expense. NO REFUNDS!!! All sales are FINAL!!!

HOW LONG WILL MY ORDER TAKE TO ARRIVE? You will receive your order within 3-5 business days after purchase with 3 business days for processing.

ARE CANCELLATIONS PERMITTED? I try to ship out all orders accordingly and in a fast manner, therefore no cancellations are allowed.

PREORDERS?

If an item has PREORDER in the title or description it means that the product is not yet in stock but is still currently in transit to @tluxxdosage.co and will be arriving in 1-3 weeks due to that specific vendor. IF YOU DO NOT WANT TO WAIT FOR YOUR PACKAGE PLEASE DO NOT ORDER ITEMS THAT ARE MARKED AS PREORDERS ☺️.

WEBSITE CONSTRUCTION? 

I AM A BEGINNER WEBSITE MAKER 💞  

There will be a 10-14 day Completion Time on all websites. If you desire to have your ORDER RUSHED you are to purchase the MANDATORY $100 RUSH FEE & you will receive your Website in a MAXIMUM of 8 days. 

There is a minimum of 5 Products allowed in this construction process. The amount of variations/styles for each product is unlimited. If you have more Products that you’d prefer for me to add to the website during my construction process, it will be a MANDATORY $5 FEE for each extra product. If the product has more than 5 variations it will be an extra $5 for that product. This is NONNEGOTIABLE

BUSINESS GROUPCHAT

PLEASE LEAVE YOUR IG IN THE NOTE SECTION AT CHECKOUT 💘 .

CUSTOM BLING HAIR PINS 

Custom Bling Hair Pins are Made To Order, meaning that I have to custom make each hair pin. FOR EXAMPLE, if your name is “Jamaica”, there are NO Bling Hairpins for sale in stores by that name versus a “$$$” or “BOSS” Bling HairPin. Therefore your Custom Bling HairPin will have to be made by owner @tluxxdosage . 

Please allow a 1-3 DAY Processing/Construction Time for your Custom Bling Hair Pin. This time frame DOES NOT INCLUDE WEEKENDS nor does it include your 3-5 DAY Shipping Time. 

YOUTUBE GRAPHICS 101

After Purchase Please Give @GraphicsxLuxuryDosage a 48 HOUR WINDOW To Send Out The Link To The Document. 

If you purchase the 1on1, please allow for a 72 HOUR WINDOW for @GraphicsxLuxuryDosage to schedule a 1on1 with you. The MENTORSHIP allows for you to come to @GraphicsxLuxuryDosage for any questions and advice on operating your Graphics business, as well as any business related questions. Including Website Building, more in depth Marketing Strategies, What specific YouTubers to target, Erasing Image Tips, Phonto Hacks, & MORE. ONLY AVAILABLE TO THOSE THAT PURCHASE THE MEMBERSHIP❗️

WHOLESALE EYELASHES

After your purchase is complete, please allow us up to 48 hours to send out our catalog detailing our current 8 Eyelash styles for you to choose from. You are able to request specific pictures and/or videos of each lash style you are interested in. 

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